How Vicert helped a leading healthcare provider rebuild provider search to be faster, smarter, and frictionless.
Rethinking Provider Choice
Want a meaningful patient experience? Start with a better provider search.
Most provider search tools just reshuffle the same outdated experience. This eBook tells a different story—how one healthcare organization reimagined provider matching from the ground up. The result? A system that cuts booking time, boosts engagement, and scales effortlessly.
What you’ll learn:
Why traditional provider search fails patients and care teams alike
How a rebuilt backend and smarter matching changed everything
What it takes to scale provider choice across virtual and in-person care
Real results: reduced admin effort, higher follow-through, better outcomes
Who this is for:
Healthcare product leaders, digital transformation teams, and anyone building better member experiences.
